Conditions of Use

GENERAL CONDITIONS OF SALE
The present terms of sale regulate the relationship between Muranoin and the Customer in connection with the purchase of Products carried out at a distance, in the web site. In regards of all is not explicitly ruled in these terms of sale, you are referred to legislative decree of 22 May 1999, nr 185 and to regulations and rules of Civic Code.

1. Definitions

In addition of other terms defined in the present condition of sale, we define the following terms and their meaning which are valid for singular as for plural occasions:

1. CONTRACT AT A DISTANCE: The contract having as subject–matter goods and utilities, stipulated by Muranoin that for this contract employs exclusively one or more techniques of communication at a distance till the end of the contract ,including the conclusion of the contract .
2. MURANOIN: It indicates the Amuriana snc of Grespan Giovanni & C. Piazza Aurora,21 30016 Jesolo Lido –VE- P.I.00902920271 , Recorded in Chamber of Commerce of Venice nr:
3. CUSTOMER/CLIENT : it indicates the person who in relation to contract at a distance acts for purposes not referring to the entrepreneurial or professional activity carried out.
4. WEB SITE: It indicates the web site owned by Amuriana snc di Grespan Giovanni & c. Piazza Aurora,21 30016 Jesolo Lido –VE- b with URL www.amurianaglass.com, www.amurianaglass.it, www.amuriana-muranoglass.com, www.amuriana-muranoglass.it, www.muranoin.com, www.muranoin.it
5. PRODUCTS: It indicates the products sold by Muranoin to client indicated in confirmation of an order and having characteristics and qualities describe in the web-site .
6. PARTS: It indicates together Muranoin and the client.
7. CONTRACTS: The agreement , regulated by these general terms of sale closed between Muranoin and the Customer in conformity with modality and terms specified.
8. CONFIRMATION OF ORDER : it outlines the customer’s acceptance, forwarded to Muranoin with an e-mail, of the total price of products, in case of purchase of more products, transport charges, of the features and qualities of products according to these general terms of sale.

2. Contracts

1. The receipt in Muranoin of the confirmation of order, transmitted by mail from the customer, establishes the end of the contract.
2. With the end of the contract Muranoin commits itself to furnish to customer according to terms and condition contemplated in these general terms of sale, unless the right of not carried out the order for customers who cannot guarantee solvency.
3. The forwarding of confirmation order, suggests the entire knowledge and acceptance for the customers of the present general terms of sale and further developments .
4. With the conclusion of the contract with receipt in Muranoin of confirmation order, Muranoin will provide to send a mail to customer including the details of his order ( price , quantity and features of products).

3. Declarations

1. The products are clearly represented in the web-site with all their characteristics. The product as realized to hand and then only ones, can have a few differences from the visible ones in photo for form dimension, weight and colour. Muranoin, in any case, is not able to guarantee the exact correspondence to reality in relation to images and colours as appear in customer’s monitor.
2. The parts realize each other that products shown in web site could also not be available or could be not for sale in the moment of user’s access to site and that prices could admit updating.

4. Payments

1. Payment of products prices and delivery charges must be carried out by the consumer by means previewed in the web-site.
2. In case of payment by credit card the financial information (number of credit card etc ) will automatically forwarded through a particular code to BANCA FRIULADRIA without any interference of Muranoin. These information will be used only to emit the relative reimbursements in case of rendered goods.

5. Delivers of products

1. For the specific product delivery modes the section shipments is seen, whose arrangements are an integral and substantial part of this general sale conditions and therefore, consider themselves in full as know and accept by the customer upon the sending of the confirmation of the order.

6. Claim

1. It will be possible to contact for any clarification or any coplaint,Muranoin through e-mail, to the info@muranoin.com

7. The withdrawal right

1. The customer has the right to be receded from the contract, without any penalty and specifying the reason, within the 10 day term since the day of the product receipt.
2. The withdrawal right must be exercised, within the above-mentioned term, through the sending of communication written to Muranoin to take place by registered letter.
3. If the product delivery happens the consumer is obliged to return them or Muranoin disposal within fifteen days from the date of the product receipt.
4. The only expenses due from the customer for the withdrawal right assertion are the direct product return expenses to the sender.
5. Products must not be damaged.
6. Products must be returned in their original wrapping.
7. If the withdrawal right is exercised by the customer accordingly to the foreseen disposals in this general sale conditions, Muranoin will see to it to the sum refund pour from the customer as soon as possible and in any case, not further on thirty days from the date in which have come to knowledge of the withdrawal right assertion by the customer.
8. If conditions established in this general sale conditions for the correct withdrawal right assertion are not respected, the customer is not straight granted the refund of the already paid sums to Muranoin; however, the faculty to obtain, at one's expense, the return of the products in the state in which they have been given back to Muranoin
9. After the return of the products by the customer, Muranoin arranges to via email send the customer the confe relative clause.
10. if there is not correspondence between the product addressee shown in the order of purchase and the customer that it has made the relative payment, the refund will be made by Muranoin, in any case, towards the latter.
11. date you currency of recredit is the same one as the debit, therefore the customer does not suffer any loss in terms of bank interests.
12. parts mutually give themselves act Muranoin will be not in any case considered responsible in relation to any loss or damaging of products given back.

8. Bigger forces

1. In the event to happen of a case of bigger strength, the defaulting part will arrange to inform the other part immediately.

9. Law applicable

1. The contract is submitted to the Italian straight.